In order to use any feature of the app, you will need to go through the process of verifying your identity. As part of our commitment to security, the process must be done within the app as we don't accept emailed copies of your identification. All information you provide is encrypted and secured through our identity verification provider.
To verify your identity:
- Go to your Venga app Home Page and click on your profile icon on the top right of the screen.
- You will see a section called "Documents", click on it and you will start the verification process by being redirected to the following page:
Follow the steps and you will be able to verify your account.
Additional Information
The process normally takes around 2 minutes and there are 5 steps that you will need follow:
- Fill out your profile details with personal information (name, date of birth, nationality,etc.)
- Submit a Government-issued photo ID (e.g., passport or National Id) that is unexpired.
- Submit proof of address document (not older than 3 months and no screenshots allowed)
- Take a selfie video
- Completing a small form with information about your employment status and source of funds.