Why do I need to complete the identity verification check?

Venga puts a strong emphasis on compliance and to comply with European regulations we require our users to pass the id verification in order to use our services. As part of our commitment to security, the process must be done within the app as we don't accept emailed copies of your identification.


Why KYC Protects You

KYC (Know Your Customer) is not just a legal requirement — it also protects you:

  • 🔒 Prevents someone else from using your identity to create an account
  • 🔒 Ensures only you can withdraw your funds
  • 🔒 Helps Venga detect and stop fraud and money laundering

Venga is regulated by the Bank of Spain, and KYC compliance is mandatory under EU law (AMLD).

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