I sent funds through an unsupported network, what can I do?

Unsupported crypto assets/tokens will not show up on your wallet and there is a chance that they cannot be recovered. Please be careful when sending your crypto to the Venga app. Ensure the selected network that you are sending coins from matches the network you are using to deposit into Venga. Depositing funds using the wrong network may result in a permanent loss of your funds. 

Please be informed that recovering the funds is not guaranteed, which is why we urge our users to make sure they are using the correct network on each transaction.

 

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