If you suspect unauthorized access to your Venga account, it’s crucial to act immediately to secure your account and prevent potential loss of funds or personal information. Here’s what you should do:
• Immediately change your account password to something strong and unique. Avoid using the same password across multiple sites. Make sure your new password is a mix of letters, numbers, and special characters to enhance security.
2. Review Account Activity
• Check your account’s recent activity. Look for any unfamiliar activity, such as unauthorized transactions. Additionally check your email to see if you got any notification of new devices logging in into your account.
4. Secure Your Email Account
• Ensure that the email account associated with your Venga account is secure. Change your email password and enable 2FA if possible, as email is often a target for hackers to gain access to your accounts.
5. Contact Venga Support
• Reach out to Venga’s Customer Support immediately to report the suspected unauthorized access. We can provide guidance on further securing your account and assist with investigating any unauthorized activity.
6. Monitor Your Accounts
• After securing your account, keep an eye on your Venga account and other linked financial accounts for any suspicious activity. Be vigilant and report any issues to Venga support right away.
By taking these steps promptly, you can help protect your account from further unauthorized access and secure your assets.