How do I buy crypto on Venga?

Buying crypto on Venga is quick and straightforward. You sell Euros and receive the cryptocurrency of your choice — all within the app, in just a few steps.


Before you start

Make sure you have:

  • Completed your Identity Verification (KYC)

How to buy crypto — step by step

Step 1 — Open the Buy screen
From the Home screen, tap Buy in the quick actions bar.

 

Step 2 — Choose your crypto
A list of available cryptocurrencies will appear with their current prices. Tap the one you want to buy.

 

Step 3 — Enter the amount
Type the amount in Euros you want to spend. The equivalent crypto amount is shown in real time. 

 

Step 4 — Check for limit errors
If your amount is below the minimum (€12) or above the maximum (€10,000), the app will show an error before you can continue.

  

Step 5 — Select your payment method
Tap Continue and choose how you want to pay:

  • ✅ Bank Transfer — available now
  • 🔜 Apple Pay — coming soon
  • 🔜 Card — coming soon

Step 6 — Review your Buy Order
Check the full breakdown before confirming:

  • You Sell — Euro amount
  • You Buy — Crypto amount
  • Buy Rate — rate applied to your order
  • Transaction Fee — 0.8% of the order value
  • Final Amount — exact crypto you will receive

 

Step 7 — Accept the Order Execution Policy (first time only)
If it's your first time buying, read and tap Read & Accept to continue. You will only be asked once.

Step 8 — Confirm your order
Tap Confirm Buy [Token]. Once executed, you'll see the Order Executed Successfully screen.


What are the buying limits?

LimitAmount
Minimum order€12
Maximum order€10,000

What payment methods are available?

Currently, the only available payment method is Bank Transfer —you create a buy order in the app, then send a SEPA transfer to the IBAN shown on screen. Your order completes when the funds arrive.

Apple Pay and card payments are coming soon.


What fees apply?

Venga charges a fixed 0.8% fee on all Buy operations. The exact fee is always shown on the review screen before you confirm — no surprises.


Why was my order cancelled?

If your buy order is cancelled, it may be because:

  • The deposit amount did not match the order amount
  • A technical issue during execution

Any funds already received will remain in your Venga account. You can always place a new buy order.


Where can I see my transaction history?

After your order is executed, tap View Transaction Details on the confirmation screen, or go to Wallet → [Token] → History.


Still have questions?

Contact our support team at support@venga.com or through the in-app chat.

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