If your country of tax residence has changed, contact our support team through the in-app chat or at support@venga.com and we will guide you through updating it. Please do this as soon as possible after your move: under DAC8, we are required to keep your tax residency information current and to revalidate it whenever your circumstances change.
What you'll need
- Your new country of tax residence
- Your TIN issued by that country (see Where do I find my Tax Identification Number (TIN)? if you are not sure where to find it)
- Proof of address in your new country may be requested (for example, a utility bill, rental contract, or bank statement), since we also need your profile address to be current
In some cases we may ask you to re-confirm parts of your identity verification so that everything on your account is consistent.
Am I "tax resident" in my new country?
Tax residence is defined by each country's own rules. It usually depends on where you live and spend most of the year, not on your nationality or where your ID was issued. Moving abroad does not always change your tax residence immediately.
If you are not sure where you are tax resident, check with your tax authority or a tax advisor before updating your details. Venga cannot determine your tax residence for you.
Tax resident in more than one country? That is supported: declare each country and provide a TIN for each. We are required to record all of them.
How does this affect DAC8 reporting?
Under DAC8, your annual information is shared with the tax authority of the country (or countries) of tax residence recorded on your account. If your residence changes during a year, the information for that year may be shared with both your previous and your new country of residence.
Keeping your tax residence accurate ensures your information reaches the right authority. You can read more about what is reported in our DAC8 FAQ.
Good to know
- Address and tax residence are not the same thing. Updating your delivery or contact address does not change your declared tax residence, and vice versa. If you moved countries, both probably need updating.
- Your account keeps working as usual while the update is processed.
- Nationality does not need to change. You can keep using the same identity document; only your residency details are updated.
Still have questions?
Contact our support team at support@venga.com or through the in-app chat.